At Soloriyo, accessible from soloriyo.com, the privacy of our visitors and customers is one of our main priorities. We understand that your trust is essential to our success, which is why we are deeply committed to protecting your personal information and ensuring complete transparency regarding how your data is handled.
This Privacy Policy document outlines the types of information we collect, how we use it, and the comprehensive security measures we take to protect it. When you interact with our website, we may gather certain details, such as personal information you voluntarily provide (like your name or email address) as well as non-personal data like browsing behavior and cookies. This information is collected strictly to improve your user experience, process your requests, and enhance our overall services.
By using our website, you consent to the practices described in this policy. We highly encourage you to read through this document carefully to fully understand our data collection, usage, and security protocols. Your continued use of soloriyo.com signifies your agreement to these terms, ensuring a safe, secure, and reliable environment for all our users.
Term 1: Information We Collect
We collect both personal and non-personal information to provide you with a seamless shopping experience.
Personal Information You Provide:
Account & Order Data: When you register or purchase, we collect your name, email address, phone number, shipping address, and billing details.
Payment Information: We do not store full credit card details. Payments are processed securely through third-party gateways (e.g., Zarinpal, Stripe, or bank transfers). We only receive confirmation of payment.
Communication: If you contact us via email or contact forms, we retain the content of your message and your contact details.
- Further Contact: In case there is any kind of need to contact us further more, you may send us a massage via our whatsapp / instargarm / facebook, which you can find in the social media page, dedicate to such links We will take a look and return to you as soon as possible.
Non-Personal Information Automatically Collected:
Log Data: Like most websites, we collect IP addresses, browser type, Internet Service Provider (ISP), date/time stamps, and referring/exit pages.
Cookies: We use cookies to store visitor preferences, record session information, and customize content based on browser type.
Term 2: How We Use Your Information
We use the collected information for the following purposes:
To process and fulfill your orders, including shipping and warranty registration.
To personalize your experience and respond to your customer service requests.
To send periodic emails regarding your order, company news, updates, or related product information.
To improve our website, products, and services based on the feedback and usage patterns we observe.
To prevent fraudulent transactions and ensure the security of our website.
Term 3: Cookies and Tracking Technologies
Soloriyo uses cookies to enhance user experience. You can choose to disable cookies through your browser settings. However, disabling cookies may affect the functionality of certain parts of our website, particularly the shopping cart and checkout process.
Term 4: Sharing Your Information
We do not sell, trade, or rent your personal information to others. We may share generic aggregated demographic information with our business partners and advertisers. We may also share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g., shipping companies, payment processors), so long as those parties agree to keep this information confidential.
Term 5: Data Security
We implement a variety of security measures to maintain the safety of your personal information. We use secure socket layer (SSL) technology to encrypt sensitive information transmitted online. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Term 6: Your Rights
Depending on your location, you may have the following rights regarding your personal data:
The right to access, update, or delete your information.
The right to object to processing or request restriction.
The right to data portability.
The right to withdraw consent at any time.
To exercise these rights, please contact us using the information below.
Term 7: Third-Party Links
Our website may contain links to third-party sites (e.g., manufacturer warranty pages, social media). We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.
